Government of India

Ministry of Electronics and Information Technology has published revised Guidelines for Indian Government Websites and Apps. Ministry has published first version in January, 2009 and after 9 years, Ministry has now published second version to align with current technologies. These guidelines are adopted by Department of Administrative Reforms and public grievances, Ministry of Personnel, public grievances and pension, Government of India. Revised guidelines not only has guidelines for websites but also for mobile applications.

Following sections are related to Accessibiility:

1.  1.8 talks about Web Accessibility 
2. 11.4 talks about Mobile Accessibility Guidelines
3. Compliance matrix has specific set of guidelines for accessibility both for websites and mobile applications

It’s great to see that guidelines are developed based on international standards including ISO 23026, Web Content Accessibility Guidelines 2.0, Rights of Persons with Disabilities Act 2016 (India) etc., 

Guidelines are made into three categories; i.e Mandatory, Advisory and Voluntary. 

• Mandatory: The usage of the term ‘MUST’ signifies requirements which can be objectively assessed and which the Departments are supposed to mandatorily comply with. It is anticipated that there will be no exceptions for a Department not complying with these. In the case of any Department, these guidelines shall apply to all the WebPages/websites under the ownership of that Department. The websites will be checked against these guidelines when audits for compliance are undertaken or for the purpose of quality certification. It is the responsibility of each Department to address and bring into compliance, any non-compliant issues found in any website under their ownership.
• Advisory: The usage of the term ‘should’ refers to recommended practices or advisories that are considered highly important and desirable but for their wide scope and a degree of subjectivity these guidelines would have otherwise qualified to be mandatory. Departments are, however, expected to comply with these advisories.
• Voluntary: The usage of the term ‘may’ refers to voluntary practice, which can be for Indian Government Apps & Websites
  

Guidelines for Indian Government Apps and Websites has adopted Web Content Accessibility Guidelines (WCAG) 2.0 and document clearly explains principles of WCAG. 2.0. With having accessibility guidelines in places, GIGAW aims to address the needs of persons with disabilities and ensure that websites and applications are compatible on all major browsers and platforms. One good thing is that accessibility guidelines are embedded into the chapters and not provided as a seperate guidelines. Advantage of doing this is less chances that users do skip these guidelines. Accessibility related guidelines can be found under following sections:

• Chapter 2 (Indian Government Identity) – guidelines 2.1.6.
• Chapter 5 (Quality of content) – guidelines 5.3.7, 5.4.2, 5.6.1, 5.6.3, 5.6.4.
• Chapter 6 (Design) – guidelines 6.2.1, 6.4.5, 6.5.1, 6.5.4, 6.6.1, 6.6.3, 6.7.2, 6.7.3, 6.8.2, 6.8.8, 6.9.1, 6.10.1.
• Chapter 7 (Development) – guidelines 7.5(a) to 7.5(j), 7.5(m) to 7.5(q).
• Chapter 11 (Mobile App Guidelines) – most of the guidelines under section 11.4.

Read the full guidelines