Accessibility Review: State Bank Secure OTP iOS App

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22 Apr

Accessibility Review: State Bank Secure OTP iOS App

Receiving One Time Password (OTP) via SMS is easy but causes huge inconvenience when user’s registered phone is unavailable or traveling abroad. To solve this problem, State Bank of India has introduced SB Secure OTP application and we did a quick review of SB Secure OTP app for iOS with VoiceOver. Here are some findings:

  • Login Screen is easy including focus management for “Forgot PIN” dialog”
  • It was easy to enter PIN and login
  • Using VoiceOver, focus does not get to Back button, Logout, Help and Settings
  • It was easy to access dialog when user enters wrong PIN

About VoiceOver
VoiceOver is a screen reader on iOS and OS X that reads the screen aloud. To turn ON VoiceOver on iOS, go to Settings -> General -> Accessibility -> VoiceOver -> Toggle

This brief review is series of accessibility reviews to mark Global Accessibility Awareness Day which will be marked on 19th May, 2016 and 3rd Thursday of May every year!

Srinivasu Chakravarthula

BySrinivasu Chakravarthula

Srinivasu Chakravarthula is an accessibility evangelist for 12+ years. Accessibility is not just his profession but something that is very close to his heart. Srinivasu believes that technology plays an important role to make lives of people with disabilities independent. Srinivasu is recipient of Yahoo! Ratna and NCPEDP MphasiS Universal Design Award. Srinivasu is Certified Web Accessibility Specialist by International Association of Accessibility Professionals (IAAP). Srinivasu is also an individual Professional member of IAAP. Visit his personal website to learn more.

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