Accessibility Status of Central Government Universities in India

Accessibility Reviews
We always believe that any learning should come from education and educational institutions. In India, if not more, at least we are talking about digital accessibility since 2008 (I'm saying it as that is the year when Government of India has published Guidelines for Indian Government Websites). There are about 46 universities run by Central Government of India. We have conducted a quick accessibility audit of websites of all these central universities with two parameters in mind: Total number of accessibility violations Number of color contrast issues We have not conducted a full audit of each home page; but have done a quick audit using automated testing tool aXe by Deque Systems Inc. There is only "Hemvati Nandan Bahuguna Garhwal University meets the closest requirement of WCAG 2.0 AA compliance.…
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Twitter iOS app is beautiful and inspiring!

Accessibility Reviews
Recently updated Twitter app for iOS version 7.1 is beautiful and inspiring to use. This is well designed keeping universal design in mind. Here is what I found impressive: Clear icons Very pixel perfect, smooth edges and easy to see. Enough color contrast between foreground and background. Links are underlined - all links including hashtags, twitter handles are underlined. Though I would prefer twitter handles and hashtags not to be underlined as they do already have a symbol attached to it. Dynamic contrast for back and compose buttons When background color is changed, for instances, when profile page is opened, automatically more contrast background colors are added to back and compose buttons so that they are visible. Less cluttered buttom navigation now just have home, search, notifications and direct message…
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Accessibility Review: Home page of Ministry of Social Justice and Empowerment

Accessibility Reviews
Noticed that Ministry of Social Justice and Empowerment, Government of India has re-designed its website and here are list of quick accessibility findings. Note that this is not a complete assessment report. Slider images do not have appropriate alternate text. They are provided something like "Slider 1, Slider 2 etc." Page has about 11 color contrast issues Main navigation menus are operable using keyboard; however, menus gets automatically expanded and user is forced to navigate through all menu items. Under important links section, there are several menus but not operable using keyboard Under "What's new" section, role of "play" and "stop" elements are not defined. Redundent information is provided for links under What's new section. Information is provided as text as well as alternate text for PDF image and also…
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A quick accessibility review: Swiggy iOS App

Accessibility Reviews, GAAD
Swiggy is an online portal using which one can order food from restaurants around and food will be delivered through their executive. When Madhu Singhal, Founder of Mitra Jyothi told me that she needs to use Swiggy but its app on iOS is not accessible using VoiceOver that prompted me do a quick accessibility review of Swiggy. Some of the observations are: Bottom navigation tabs have no problem. works well with VoiceOver Home button (at the top), area selector widget, favorites button do not have an accessible name When swiping using gestures, offers widget is not accessible Able to Select and open a restaurant Able to read through the menu options Buttons provided to add / remove an item from the menu list does not have label Cart is completely…
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Accessibility Review: Paytm web interface

Accessibility Reviews
Paytm is one of the largest digital wallets being used today. Paytm is one thing that gets accepted almost everywhere including small businesses like grocery stores, vegetable vendors etc., Also, Paytm enable users to purchase wide range of merchandise, book tickets for bus, train, fight etc., make utility payments such as electricity, DTH, mobile, landline, water etc., In short, many financial transactions can be carried out using Paytm. Such a powerful platform has to be usable and accessible to all users including people with disabilities. Here is a list of accessibility findings that I have put together. This is not a exhaustive assessment report but something to begin with. Search box: Auto suggestions are not operable using keyboard and does not expose to screen readers Form fields such as to…
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Accessibility Review: Unique Disability Identity Card (UDID) Portal of Government of India

Accessibility Reviews
A while ago, Department of Empowerment of People with Disabilities has launched Swavlamban Card portal to provide disability certificate and Unique Disability ID to persons with disabilities. I have pleased to see there has been a lot of care taken towards ensuring accessibility of the portal. Some of the positive things done on this portal: All elements have sufficient contrast between foreground and background Alternate text is provided for all images Lists are marked up correctly Headings are marked up though they can be improved Play / pause functionality is provided for carousal Associated labels are provided for input fields (except a few) Here are a few things that needs attention: Combo box to select language does not have associated label; there is no apply button to select language; there…
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Accessibility status of state government websites in India

Accessibility Reviews, Web Accessibility
Today, it's heartening to see there is so much momentum going on to make India inclusive, I thought, it's important that websites of all state governments are accessible. As I am a believer that inclusion happens when there is awareness created among the stakeholders. So I have done a quick accessibility test using aXe extension for Mozilla Firefox. This test was run only on Home pages of each state government website and below are the results both in the form of a chart and a table. Data is made available in the form of table as well to make sure that results are available in case chart is not accessible to assistive technologies. Gujarat Government's website is found hosted on .com domain instead of .gov.in and reason is unknown. Results…
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Accessibility Review: Jobs for People with Disabilities portal by Ministry of Social Justice and Empowerment, Government of India

Accessibility Reviews
Noticed that Department of Disability Affairs, Ministry of Social Justice and Empowerment, Government of India has launched Job Portal for people with disabilities; which would aim to become a great portal for job seekers with disabilities, employers and training institutes. This is certainly a great initiative although I personally prefer to embed people with disabilities with mainstream job portal but this initiative certainly helps. As an accessibility enthusiast, I wanted to look up the portal from accessibility prospective and below are my findings. Though I'm disturbed to see claim that this website is complied with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA; while it's actually not. That said, I hope department will work with their developers and get the issues fixed. Disclaimer: This post is not to criticize the…
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Accessibility Review: HDFC NetBanking – Adding new Beneficiary

Accessibility Reviews, Web Accessibility
Today, let's look at Add Beneficiary section of HDFC Bank. Please note that this test has been carried out using Mozilla Firefox and NVDA a Free and Open Source Screen reader On Home page, combo box that has NetBanking, Prepaid / Forex Card, Verified by Visa, Credit Cards, Forgot password, Register options does not get focused in tab order but available when using up arrow from Login graphic link. Once "Login" is activated, a new window gets opened which actually handle rest of the transactions. It would be useful to inform user that "Login" link opens in a new window. Below are list of issues identified through Add beneficiary page: WCAG Check Point Issue Recommendation 1.3.1 Info and Relationships Label for Edit field to enter Customer ID is not programmatically…
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Accessibility Review: State Bank Secure OTP iOS App

Accessibility Reviews, Web Accessibility
Receiving One Time Password (OTP) via SMS is easy but causes huge inconvenience when user's registered phone is unavailable or traveling abroad. To solve this problem, State Bank of India has introduced SB Secure OTP application and we did a quick review of SB Secure OTP app for iOS with VoiceOver. Here are some findings: Login Screen is easy including focus management for "Forgot PIN" dialog" It was easy to enter PIN and login Using VoiceOver, focus does not get to Back button, Logout, Help and Settings It was easy to access dialog when user enters wrong PIN About VoiceOver VoiceOver is a screen reader on iOS and OS X that reads the screen aloud. To turn ON VoiceOver on iOS, go to Settings -> General -> Accessibility -> VoiceOver…
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